Strategic IT Account Manager - Gov & Commercial

Krasan Consulting Services; Springfield (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A consulting firm is seeking an experienced IT Account Manager to oversee client relationships in both government and commercial sectors. This role involves managing client accounts, ensuring satisfaction, and driving strategic initiatives in IT services. The ideal candidate has 5+ years in account management, excellent relationship-building skills, and a basic understanding of IT solutions. Full-time position located in Springfield, Illinois.

Qualifications

• 5+ years of experience in account management, client success, or business development.
• Basic understanding of managed services, cloud computing, cybersecurity, and software solutions.
• Demonstrated success in growing client accounts and driving strategic initiatives.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Build and maintain long-term, trusted client relationships.
• Identify upsell, cross-sell, and renewal opportunities.

Skills

Client account management

Relationship-building

Communication skills

Analytical skills

Education

Bachelor’s degree in business or Information Technology

Master’s degree

Tools

CRM tools (Pipedrive, Salesforce, HubSpot)

Job description

A consulting firm is seeking an experienced IT Account Manager to oversee client relationships in both government and commercial sectors. This role involves managing client accounts, ensuring satisfaction, and driving strategic initiatives in IT services. The ideal candidate has 5+ years in account management, excellent relationship-building skills, and a basic understanding of IT solutions. Full-time position located in Springfield, Illinois.