Strategic IT Account Executive: Grow & Retain Clients

ISG Technology; Overland Park (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

ISG Technology in Overland Park, KS is seeking an Account Executive – Farmer to manage and grow existing client accounts, focusing on upselling, cross-selling, and renewals. You will build strong client relationships and drive long-term value through strategic IT solutions.

The role emphasizes client satisfaction, quarterly business reviews, and collaboration with service delivery to deliver tailored IT services, with 25–50% travel. A proven sales track record and driver’s license are required.

Qualifications

• High School Diploma or equivalent, required.
• Bachelor’s Degree in Business or related field, required.
• Proven experience in Account Management, Customer Success, or Sales typically gained over 5+ years.
• Strong understanding of managed IT services, preferred.
• Hold and maintain a valid driver’s license; driving record must meet ISG’s criteria.

Responsibilities

• Build and maintain long-term relationships with clients to ensure satisfaction.
• Identify opportunities for upselling, renewals, and cross-selling related services.
• Conduct regular business reviews and strategy sessions with clients.
• Manage contract renewals and maintain high retention rates (95%+).
• Track account performance and renewal schedules using CRM systems.

Skills

Sales acumen

Account management

Customer success

Consultative selling

CRM systems

Collaboration

Education

Bachelor’s Degree in Business or related field

High School Diploma or equivalent

Tools

CRM Systems

Job description

ISG Technology in Overland Park, KS is seeking an Account Executive – Farmer to manage and grow existing client accounts, focusing on upselling, cross-selling, and renewals. You will build strong client relationships and drive long-term value through strategic IT solutions.

The role emphasizes client satisfaction, quarterly business reviews, and collaboration with service delivery to deliver tailored IT services, with 25–50% travel. A proven sales track record and driver’s license are required.