Strategic Internal Communications & SharePoint Lead

CVS Health; Des Moines (IA); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking an Internal Communications Manager & SharePoint Specialist to lead leadership communications for ~3,000 employees and 1,500 contractors. You will own the SharePoint site, craft executive messages, and shape organizational updates across channels.

The role partners with SVP/VP leaders, manages calendars, and supports surveys, town halls, and engagement initiatives within a fast-paced environment. 40 hours/week, full-time.

Qualifications

• 4+ years of experience with corporate or internal communications.
• 2+ years of experience with executive communications (VP+).
• 2+ years of experience working directly with VP-level leaders.
• 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites.
• 2+ years of experience demonstrating exceptional writing and editing skills.
• 2+ years of experience showing self-motivation and ability to manage multiple priorities.
• 2+ years of experience demonstrating strong organizational skills and attention to detail.
• 2+ years displaying strong interpersonal skills with senior leaders.
• 2+ years of experience with Microsoft 365 tools (Outlook, PowerPoint, Teams, Word).

Responsibilities

• Serve as a trusted communications partner to the head of A&BC, writing communications, announcements and other leadership messages in an authentic, on-brand voice.
• Advise SVP and VP level leaders on communication strategy, while managing the planning, drafting, and delivery of their larger announcements and organizational updates.
• Maintain a communications calendar that coordinates leadership messaging and avoids overlapping or message fatigue.
• Anticipate communication needs around organizational changes, priorities, and other ongoing communications.
• Develop and distribute operational communications, newsletters, and other regular updates to the organization.
• Tailor content, tone, and channel to different audiences.
• Maintain consistent messaging, quality, and brand standards across all channels.
• Gather feedback and track engagement to continually improve reach and effectiveness.
• Manage, edit, and maintain the A&BC SharePoint site, keeping content current, accurate, well organized, and easy to navigate.
• Create new pages, features, and resources that serve the organization's communication and information needs.
• Maintain supporting documentation, including content guidelines, processes, templates, and archives.
• Partner with site owners and contributors on governance, permissions, and content quality.
• Support planning and execution of town halls, including agenda development, leader prep, content, run-of-show, and follow-up.
• Plan, administer, and report on organizational surveys, translating results into clear communications and actionable insights.
• Support site events and other organization-wide engagement activities.
• Collaborate with the broader enterprise communications team on initiatives, including the Vibrancy Awards and other special communication events.
• Align A&BC communications with enterprise messaging, priorities, and brand guidelines.
• Provide flexible support on operational and ad hoc activities as needed.

Skills

Executive communications

SharePoint management

Writing & editing

Prioritization & multitasking

Interpersonal skills

Microsoft 365 tools

Education

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related field

Tools

Microsoft 365 tools

Job description

CVS Health is seeking an Internal Communications Manager & SharePoint Specialist to lead leadership communications for ~3,000 employees and 1,500 contractors. You will own the SharePoint site, craft executive messages, and shape organizational updates across channels.

The role partners with SVP/VP leaders, manages calendars, and supports surveys, town halls, and engagement initiatives within a fast-paced environment. 40 hours/week, full-time.