Strategic Internal Account Manager — Healthcare Diagnostics

Quest Diagnostics Incorporated; Riverside (CA); On-site; USD 85,000 - 93,000; Full time

Benefits offered by this job

Uncapped Sales Incentive Plan

Medical and dental benefits

401(k) with company match

Job summary

Quest Diagnostics Incorporated seeks an Internal Account Manager in Riverside, CA to drive sales for laboratory diagnostic services through tele-sales and occasional in-person visits. You will manage a book of accounts with significant monthly revenue and collaborate with Account Executives to expand the business.

The role offers an uncapped incentive plan, training, and comprehensive benefits. Successful candidates will have 1–3 years in healthcare sales and strong communication skills.

Qualifications

• 1-3 years of experience in Healthcare/Laboratory Industry and general economics of business.

Responsibilities

• Develop and implement sales plan to target accounts for growth in line with regional and national market strategies.
• Manage account inquiries to minimize attrition and negative volume variance.
• Work with field sales staff by prospecting new business opportunities to generate high quality leads and evaluate potential growth opportunities of existing clients.
• Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc.
• Drive sales through pre-call planning, post-call analysis and follow-up.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns.
• Educate customers on all new products and services through telemarketing.
• Implement Integrity Selling on all sales calls; engage the "Why Quest" messaging.
• Maintain a breadth of knowledge of all connectivity products and solutions (i.e. EMR interfaces, QDRS)
• Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance the Quest Diagnostics market position.
• Field travel to build stronger relationships, develop sales/service acumen and close select leads with AEs
• Cover Open Territories as assigned by manager.
• Utilize SalesForce.com and complete all administrative tasks on time.
• Ensure total compliance with all company policies and government regulations.
• Manage other projects/responsibilities as assigned by Sales Director
• Meet or Exceed IAM Key Performance Metrics.

Skills

Communication

Sales

Prospecting

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Quest Diagnostics Incorporated seeks an Internal Account Manager in Riverside, CA to drive sales for laboratory diagnostic services through tele-sales and occasional in-person visits. You will manage a book of accounts with significant monthly revenue and collaborate with Account Executives to expand the business.

The role offers an uncapped incentive plan, training, and comprehensive benefits. Successful candidates will have 1–3 years in healthcare sales and strong communication skills.