Hybrid Internal Account Manager - Diagnostics Sales

QUEST DIAGNOSTICS INC; West Norriton Township (PA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Quest Diagnostics Inc. in Pennsylvania seeks an Internal Account Manager to drive sales of laboratory diagnostic services through tele-sales and periodic in-person visits. You will manage a book of accounts generating up to $2,000 in monthly revenue and collaborate with Account Executives.

This hybrid role requires three days per week in the lab within the Eastern PA market, with travel for key accounts and Salesforce usage to track activity and results.

Qualifications

• 1–3 years of experience in Healthcare or Laboratory industry.
• Bachelor’s degree in Business, Marketing or Life Sciences required.
• Sales aptitude and strong communication skills.

Responsibilities

• Develop and implement sales plans to target accounts.
• Manage inquiries to minimize attrition and negative volume variance.
• Prospect new opportunities with field sales to generate high-quality leads.
• Analyze targeted accounts and develop growth recommendations.
• Drive sales through pre-call planning and follow-up.
• Source new opportunities via inbound/outbound calls and emails.
• Analyze utilization/profitability of accounts and develop action plans.
• Educate customers on new products and services via telemarketing.
• Maintain knowledge of tests and services and competitive landscape.
• Field travel to strengthen relationships and close leads with AEs.
• Use Salesforce for administrative tasks and ensure policy compliance.

Skills

Communication skills

Microsoft Software

Education

Bachelor’s Degree

Job description

Quest Diagnostics Inc. in Pennsylvania seeks an Internal Account Manager to drive sales of laboratory diagnostic services through tele-sales and periodic in-person visits. You will manage a book of accounts generating up to $2,000 in monthly revenue and collaborate with Account Executives.

This hybrid role requires three days per week in the lab within the Eastern PA market, with travel for key accounts and Salesforce usage to track activity and results.