Strategic Inside Sales & Quotes Specialist

PSS Cross Country Infrastructure Solutions; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

PSS Cross Country Infrastructure Solutions in Houston, TX seeks a motivated inside sales, customer service, and strategic quoting specialist. You will build strong relationships, respond promptly to inquiries, and craft accurate quotes for customers.

You will collaborate with outside sales, purchasing, and operations to ensure competitive pricing, efficient ordering, and timely fulfillment while maintaining organized pricing records.

Qualifications

• Strong interpersonal skills and a customer-focused approach.
• Clear verbal and written communication.
• Self-motivation, accountability, and consistent follow-through.
• Sound judgment and practical problem-solving skills.
• Strong attention to detail, accuracy, and organization.
• Ability to work efficiently, adapt to changing priorities, and meet deadlines.
• Experience using Microsoft Word and Excel, including preparing documents, entering and organizing data, and using basic spreadsheet formulas.
• Comfort working with numbers, pricing, and product information.

Responsibilities

• Build and maintain positive relationships with customers, vendors, and internal team members.
• Respond promptly to customer inquiries, product requests, and quote opportunities.
• Prepare accurate, complete, and timely quotes, including strategic quotes for larger or more complex opportunities.
• Review specifications, quantities, pricing, costs, availability, and delivery requirements before submitting quotes.
• Work with outside sales, purchasing, vendors, and management to develop competitive quotes that support profitability goals.
• Track open quotes, follow up consistently, and communicate changes or outstanding items.
• Process customer orders and coordinate with internal teams to support accurate fulfillment.
• Maintain organized customer, pricing, and quote records.
• Identify missing information, resolve routine issues, and elevate concerns when appropriate.

Skills

Interpersonal skills

Customer-focused

Verbal and written communication

Self-motivation

Judgment & problem solving

Attention to detail

Deadline-driven

MS Word & Excel

Pricing & numbers

Adaptability

Tools

ERP systems

CRM systems

Pricing software

Job description

PSS Cross Country Infrastructure Solutions in Houston, TX seeks a motivated inside sales, customer service, and strategic quoting specialist. You will build strong relationships, respond promptly to inquiries, and craft accurate quotes for customers.

You will collaborate with outside sales, purchasing, and operations to ensure competitive pricing, efficient ordering, and timely fulfillment while maintaining organized pricing records.