Strategic Inside Sales & Proposal Coordinator

Mettler-Toledo International, Inc; Billerica (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Parental and caregiver leave

Paid time off

Life insurance and disability

Job summary

Mettler-Toledo International, Inc. is seeking an Inside Sales professional to support Field Sales, handle customer calls, and manage quotations and CRM records. You will coordinate proposals, maintain customer data in SAP, and help drive opportunities through the sales pipeline with a focus on customer satisfaction.

The role requires 3+ years in inside sales or related fields, proficiency with CRM/SAP and Microsoft Office, and strong communication skills to nurture relationships and close deals.

Qualifications

• 3+ years of experience in Inside Sales or a related sales role.
• Experience handling inbound/outbound calls and sales opportunities.
• Experience preparing quotations/proposals and maintaining CRM records.
• Proficiency with CRM/SAP and Microsoft Office, especially Excel, Word, PowerPoint and Outlook.

Responsibilities

• Partner with Field Sales Representatives (FSRs) to support sales activities and customer growth.
• Manage inbound and outbound customer calls, understand requirements and follow up on opportunities.
• Prepare and coordinate customer quotations, proposals and sales documents.
• Review customer/user requirements and support technical order reviews and quotations.
• Schedule and confirm customer appointments for Field Sales Representatives.
• Manage and follow up on sales opportunities throughout the pipeline to drive timely closure.
• Maintain strong customer relationships and provide a positive experience throughout the cycle.
• Work with internal teams to resolve customer issues and support opportunities.
• Qualify target accounts and identify potential business opportunities.
• Maintain accurate customer and opportunity information in SAP or other CRM systems.
• Coordinate with Field Sales to review account strategy and support needs.
• Follow pricing guidelines and sales processes; manage multiple priorities in a fast-paced environment.

Skills

Inside Sales

Sales Support

Customer Service

CRM/SAP

Microsoft Office

Tools

SAP

CRM systems

Microsoft Excel

Job description

Mettler-Toledo International, Inc. is seeking an Inside Sales professional to support Field Sales, handle customer calls, and manage quotations and CRM records. You will coordinate proposals, maintain customer data in SAP, and help drive opportunities through the sales pipeline with a focus on customer satisfaction.

The role requires 3+ years in inside sales or related fields, proficiency with CRM/SAP and Microsoft Office, and strong communication skills to nurture relationships and close deals.