Inside Sales – Service Contracts & Campaigns

Mettler-Toledo, Inc.; Columbia (MD); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Parental and caregiver leave

Paid time off

Disability insurance

Basic life insurance

Employee Assistance Program

Domestic partner benefits

Job summary

Mettler Toledo AutoChem Inc. is seeking an Inside Sales professional focused on service contracts. You will generate leads, nurture prospects, and support Account Managers with campaigns and quotations. CRM is used to track all activities and measure outcomes.

The role requires a Bachelor's in Sciences/Engineering/ Chemistry/Business or equivalent, plus 1–2 years of sales/marketing experience with strong communication skills. Knowledge of CRM systems and SAP is a plus.

Qualifications

• Bachelor's degree in Sciences/Engineering/ Chemistry/Business field; OR equivalent combination of work experience and education similar field of study
• Minimum of one (1) to two (2) years industry experience in sales or marketing that involved direct verbal and written customer communication
• Demonstrated analytical, assertiveness, creativity and problem-solving skills
• Solid database skills with online tools
• Working knowledge of CRM systems in B2B
• SAP knowledge a plus
• MS Word - Level 2, MS Excel - Level 2, MS PowerPoint - Level 2

Responsibilities

• Develop leads by researching new contacts and service history based on targeted install base
• Execute Inside Sales campaigns and provide visibility for all leads to Account Managers
• Track all activities in CRM
• Manage campaign programs including target lists, content marketing, and communication script/email
• Execute, track results in CRM, and provide recommendations for future programs
• Support and build relationships with service sales
• Collaborate with Account Managers on communication with suspects, prospects, and customers
• Build rapport with prospects via phone, online meetings, and email
• Process all leads on a timely basis
• Provide basic technical information and explanations for METTLER TOLEDO AutoChem products and service offerings
• Develop technical and application proficiency with all AutoChem products
• Track/progress or issues weekly using CRM
• Other duties as assigned

Skills

Consultative selling

Organization

Time management

Multi-tasking

People skills

CRM systems knowledge

MS Word

MS Excel

MS PowerPoint

SAP knowledge

Education

Bachelor's degree in Sciences/Engineering/Chemistry/Business

Tools

CRM

SAP

MS Office

Job description

Mettler Toledo AutoChem Inc. is seeking an Inside Sales professional focused on service contracts. You will generate leads, nurture prospects, and support Account Managers with campaigns and quotations. CRM is used to track all activities and measure outcomes.

The role requires a Bachelor's in Sciences/Engineering/ Chemistry/Business or equivalent, plus 1–2 years of sales/marketing experience with strong communication skills. Knowledge of CRM systems and SAP is a plus.