Strategic Inside Sales & Major Accounts Support

Crown; New Bremen (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

and much more

Job summary

Crown Equipment Corporation in New Bremen, Ohio seeks a customer service professional to support dealers, branches and customers with product specification, pricing and delivery, while ensuring accuracy and timeliness.

The role involves processing amendment and feature requests, providing major account support, and leveraging computer skills and product knowledge in a fast-paced manufacturing environment.

Qualifications

• Associate's degree or 6 years equivalent experience is required.
• 1-2 years in a customer service environment and strong product knowledge preferred.
• Computer skills are required; knowledge of BaaN, Mapper and Lotus Notes is helpful.

Responsibilities

• Provide support to dealers, branches, and customers in regard to product specification, pricing, and delivery.
• Process amendment requests through Production and Engineering, as required.
• Process special feature requests.
• Provide major account support as assigned.

Skills

Customer service

Product knowledge

Computer skills

Education

Associate's degree or 6 years equivalent experience

Tools

BaaN

Mapper

Lotus Notes

Job description

Crown Equipment Corporation in New Bremen, Ohio seeks a customer service professional to support dealers, branches and customers with product specification, pricing and delivery, while ensuring accuracy and timeliness.

The role involves processing amendment and feature requests, providing major account support, and leveraging computer skills and product knowledge in a fast-paced manufacturing environment.