Strategic Inside Sales & Account Manager

Pro-Active Engineering, LLC; Burnsville (MN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Retirement plan with company match

FSA

Paid vacation

Sick days

Public holidays

Zusammenfassung

Pro-Active Engineering, LLC in Burnsville, MN, is seeking a Full Time Sales AT to serve as the primary contact for day-to-day quoting and operations support. You will work with internal sales staff and external customers to ensure accurate quotes and timely manufacturing of PCBA assemblies to meet customer expectations.

This role requires strong communication, project-management skills, and the ability to coordinate with engineering, purchasing, quality, and documentation to maintain customer

Qualifikationen

• Bachelor's Degree or equivalent work experience preferred.
• Project management: experience tracking and managing multiple details within multiple projects & priorities.
• Problem solving: collaborating with different internal and external partners to solve complex issues.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to write effective and accurate reports & business correspondence.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Minimum 3 years of experience required in electronic manufacturing industry.
• Proficient in Outlook, Word and Excel.
• Working knowledge of Epicor (ERP), SAP, Oracle, Salesforce or custom ERP software preferred.

Aufgaben

• Provide complete and accurate customer requirements at the start of a quotation to ensure quotes meet customer expectations.
• Work with sales manager on pricing for quotes.
• Review and sign off on quotes to ensure they meet customer requirements.
• Send completed quotes to outside sales, or make available online for direct customer access.
• Provide monthly 90-day rolling forecast updates of total bookings for Territory.
• Maintain 90/60/30 day forecast accuracy by account, program and assembly.
• Present annual billings plan in December and update in June.
• Support internal quote activity with documentation, purchasing, engineering and scheduling.
• Coordinate change notices and keep documentation aligned with customer needs.
• Track and coordinate all RMA or quality-related issues to ensure resolution.
• Follow QMS procedures.
• Attend weekly sales meetings and report account issues and action items.
• Prioritize actions to win new business or retain current business.
• Escalate unresolved issues to management and collaborate with engineering, purchasing, shipping, quality and production as needed.
• Attend Quarterly Business Reviews (QBRs) and prepare supporting materials.
• Schedule internal prep meetings to ready staff for each QBR.
• Provide back-up support to Sales Administrator for order entry, quote generation, and acknowledgements.

Kenntnisse

Account management

Customer service

Quoting

Forecasting

Problem solving

Ausbildung

Bachelor's degree

Tools

Epicor ERP

SAP

Oracle

Salesforce

Jobbeschreibung

Pro-Active Engineering, LLC in Burnsville, MN, is seeking a Full Time Sales AT to serve as the primary contact for day-to-day quoting and operations support. You will work with internal sales staff and external customers to ensure accurate quotes and timely manufacturing of PCBA assemblies to meet customer expectations.

This role requires strong communication, project-management skills, and the ability to coordinate with engineering, purchasing, quality, and documentation to maintain customer