Solutions-Driven Account Manager | Inside Sales

NCAB Group; Itasca (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with match

Short & Long-term Disability

Life insurance

Job summary

NCAB Group Inc. in Itasca, IL is seeking an Account Manager to own the customer relationship from order entry to fulfillment.

You will serve as the main contact for customers, outside sales, and technical teams, driving proactive solutions and strong communication to ensure smooth experiences. The role emphasizes relationship-building, negotiation, and independent work in a fast-paced PCB industry environment.

Qualifications

• Experience in account management or inside sales with a track record of customer success
• Strong negotiation skills and ability to manage long sales/order cycles
• Exceptional communication—comfortable speaking with customers
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment
• Experience with order entry/enterprise systems is a plus
• PCB industry knowledge is preferred but not required
• Associate’s degree in business or related field required

Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle—from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders—be a solutions provider!

Skills

Account management

Inside sales

Customer success

Negotiation

Communication

Independence

Education

Associate’s degree in business or related field

Tools

ERP systems

Job description

NCAB Group Inc. in Itasca, IL is seeking an Account Manager to own the customer relationship from order entry to fulfillment.

You will serve as the main contact for customers, outside sales, and technical teams, driving proactive solutions and strong communication to ensure smooth experiences. The role emphasizes relationship-building, negotiation, and independent work in a fast-paced PCB industry environment.