Strategic Inside Sales Account Manager

EFC International; Bloomfield Hills (MI); Sur place; USD 60 000 - 86 000; Plein temps

Résumé du poste

EFC International is seeking an Account Manager to join our Inside Sales team. You will build and maintain relationships with key clients, drive revenue growth, and coordinate with internal teams to deliver exceptional service.

The role requires 2+ years in inside sales or account management, a Bachelor's degree preferred, and experience with SAP is a strong plus. Excellent communication and organization are essential to succeed in this fast-paced environment.

Qualifications

• Bachelor’s degree preferred, or equivalent experience.
• 2+ years in inside sales, account management, or customer service.
• Experience with SAP is a strong plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with high attention to detail.
• Ability to problem-solve and collaborate with customers and internal teams.

Responsabilités

• Manage key client relationships as primary contact.
• Develop and implement account strategies to meet revenue targets.
• Drive revenue through upselling and cross-selling.
• Negotiate renewals and pricing to maximize revenue.
• Monitor client satisfaction and resolve issues promptly.
• Collaborate with sales, marketing, support, and operations.
• Track account performance metrics and identify trends.
• Utilize CRM systems to manage data and records.

Connaissances

Communication

Organizational

Problem-solving

Collaboration

Formation

Bachelor’s degree or equivalent

Outils

SAP

Description du poste

EFC International is seeking an Account Manager to join our Inside Sales team. You will build and maintain relationships with key clients, drive revenue growth, and coordinate with internal teams to deliver exceptional service.

The role requires 2+ years in inside sales or account management, a Bachelor's degree preferred, and experience with SAP is a strong plus. Excellent communication and organization are essential to succeed in this fast-paced environment.