Strategic Inside Sales & Account Liaison

ATW Companies; Boyertown (Berks County); On-site; USD 55,000 - 90,000; Full time

Job summary

ATW Companies is seeking an Insides Sales Representative to manage day-to-day sales activities, interpret customer requirements, and provide essential product and policy information to drive orders and profits.

The ideal candidate has 5+ years of prospecting or multi-account sales experience, strong communication, and proficiency with ERP-driven quoting and price submissions. This is an on-site role at our Berks County facility.

Qualifications

• Two or more years of applicable experience or equivalent background.
• Understanding of Lean Manufacturing.
• Experience with project management.
• Excellent customer service skills.
• Proficient in Microsoft Office and ERP systems.

Responsibilities

• Ensure safe and efficient day-to-day operation of the facility and safety and wellness of all team members.
• Adhere to quality policies and procedures to assure quality product with priority for patient safety.
• Communicate regularly with all members of the team to maintain morale.
• Conduct detailed reviews of existing and new customer purchase orders.
• Provide communication on product and sales information to customers.
• Utilize data from ERP and engineering staff to help quote and submit prices for developing accounts and prospects.
• Track quotations and provide reports on order acquisition or loss.
• Coordinate customer requirements with sales and operating staff.
• Handle customer inquiries and complaints with thorough research and resolution.
• Act as a liaison between customers, planners, sales personnel, and operations.

Skills

Customer service

Microsoft Office

ERP systems

Lean Manufacturing

Tools

ERP systems

Job description

ATW Companies is seeking an Insides Sales Representative to manage day-to-day sales activities, interpret customer requirements, and provide essential product and policy information to drive orders and profits.

The ideal candidate has 5+ years of prospecting or multi-account sales experience, strong communication, and proficiency with ERP-driven quoting and price submissions. This is an on-site role at our Berks County facility.