Strategic HR Services & Payroll Manager

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

The Office of Chief Medical Examiner in New York City seeks a senior-level Manager to oversee Employee Services and Records. The role provides strategic and operational leadership for core HR functions and ensures efficient, compliant records management and payroll processes.

The selected candidate will supervise staff, improve policies, and analyze workforce data to drive performance while maintaining confidentiality and regulatory compliance. NYC residency is expected.

Qualifications

• Degree and 4 years experience with supervisory responsibility.
• Associate degree and 5 years experience with supervisory responsibility.
• High school diploma and 6 years experience with supervisory responsibility.
• Education may substitute for experience per policy.

Responsibilities

• Provide strategic leadership of HR functions related to timekeeping, payroll, leaves, benefits, records, and personnel services.
• Manage and monitor leave programs, balances, timekeeping records, actions, and data.
• Ensure accurate payroll/timekeeping operations and resolve issues with internal and external entities.
• Audit and review employee records, timekeeping, and leave management for compliance.
• Oversee confidential personnel records ensuring security and retention compliance.
• Supervise and evaluate employee services and records staff.
• Provide guidance to employees, managers on policies, leave, payroll and issues.
• Establish and improve policies and workflows to boost productivity.
• Prepare metrics/reports on attendance, leaves, records and operational performance.
• Maintain confidentiality of sensitive information and ensure timely responses.
• Perform other duties as assigned.

Skills

Strategic leadership

Supervisory experience

Payroll & timekeeping

Leave management

Employee records management

Policy development

Regulatory compliance

Data analysis & reporting

Employee relations

Education

Bachelor's degree with 4 years of administrative/managerial experience

Associate degree with 5 years of administrative/managerial experience

High school diploma with 6 years administrative/managerial experience

Education/substitution per policy (30 credits = 6 months)

Job description

The Office of Chief Medical Examiner in New York City seeks a senior-level Manager to oversee Employee Services and Records. The role provides strategic and operational leadership for core HR functions and ensures efficient, compliant records management and payroll processes.

The selected candidate will supervise staff, improve policies, and analyze workforce data to drive performance while maintaining confidentiality and regulatory compliance. NYC residency is expected.