HR Operations Manager: Benefits, Payroll & Compliance

GrowNYC; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

GrowNYC is seeking an HR Operations Manager to oversee the day-to-day HR operations and benefits administration, partnering with the HR Director to develop, implement, and enforce policies and SOPs that align with organizational objectives. The HROM will promote seamless workflow and compliant processes across HR domains.

The role covers employee relations, HRIS management, payroll support, and collaboration across programs in the HR director’s absence. Located on-site in NYC.

Qualifications

• Bachelor's degree in a related field required.
• 5–7 years of HR experience in a similar role.
• 3+ years of robust experience in HRIS (Paylocity highly preferred).
• Up-to-date knowledge of local, state, and federal employment laws.
• Demonstrable union-related environment experience.
• Ability to maintain confidentiality and exercise sound judgment.
• Excellent written and verbal communication skills.
• Strong organizational and deadline-enforcement abilities.
• Proficient with Microsoft Excel and Google applications.
• Motivated self-starter who can work independently and solve problems.
• Ability to collect, synthesize and report data.

Responsibilities

• Oversee HR operations and staff, ensuring efficient execution of all HR functions.
• Lead with the Director of HR to communicate policies and SOPs across the organization.
• Support benefits, payroll, and benefits platform (Paylocity) configuration and maintenance.
• Manage employee lifecycle from hiring to offboarding.
• Collaborate cross-functionally with programs and departments.
• Supervise direct reports including coaching and performance reviews.

Skills

Union experience

Confidentiality

Written and verbal communication

Organizational skills

Deadline driven

Problem solving

Independent work

Data analysis and reporting

Excel

Google applications

Education

Bachelor's degree in a related field

Tools

Paylocity

TalentLMS

Job description

GrowNYC is seeking an HR Operations Manager to oversee the day-to-day HR operations and benefits administration, partnering with the HR Director to develop, implement, and enforce policies and SOPs that align with organizational objectives. The HROM will promote seamless workflow and compliant processes across HR domains.

The role covers employee relations, HRIS management, payroll support, and collaboration across programs in the HR director’s absence. Located on-site in NYC.