Employee Services (Payroll, Time, & Leave) Manager

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

The Office of Chief Medical Examiner in New York City seeks a senior-level Manager to oversee Employee Services and Records. The role provides strategic and operational leadership for core HR functions and ensures efficient, compliant records management and payroll processes.

The selected candidate will supervise staff, improve policies, and analyze workforce data to drive performance while maintaining confidentiality and regulatory compliance. NYC residency is expected.

Qualifications

• Degree and 4 years experience with supervisory responsibility.
• Associate degree and 5 years experience with supervisory responsibility.
• High school diploma and 6 years experience with supervisory responsibility.
• Education may substitute for experience per policy.

Responsibilities

• Provide strategic leadership of HR functions related to timekeeping, payroll, leaves, benefits, records, and personnel services.
• Manage and monitor leave programs, balances, timekeeping records, actions, and data.
• Ensure accurate payroll/timekeeping operations and resolve issues with internal and external entities.
• Audit and review employee records, timekeeping, and leave management for compliance.
• Oversee confidential personnel records ensuring security and retention compliance.
• Supervise and evaluate employee services and records staff.
• Provide guidance to employees, managers on policies, leave, payroll and issues.
• Establish and improve policies and workflows to boost productivity.
• Prepare metrics/reports on attendance, leaves, records and operational performance.
• Maintain confidentiality of sensitive information and ensure timely responses.
• Perform other duties as assigned.

Skills

Strategic leadership

Supervisory experience

Payroll & timekeeping

Leave management

Employee records management

Policy development

Regulatory compliance

Data analysis & reporting

Employee relations

Education

Bachelor's degree with 4 years of administrative/managerial experience

Associate degree with 5 years of administrative/managerial experience

High school diploma with 6 years administrative/managerial experience

Education/substitution per policy (30 credits = 6 months)

Job description

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person.

Our core purpose is to protect public health and serve impartial justice through forensic science and medicine. We exist to provide answers in support of families and communities during times of profound need.

The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve.

• Commitment: Dedicated to the mission at all times
• Accountability: Responsible to each other and the community
• Resilience: Adapt in the face of adversity
• Excellence: Achieve and maintain the highest quality
• Service: Innovate to meet evolving needs

The Core Functions Of The Human Resources & Labor Relations Unit Include Recruitment, Onboarding/offboarding, Employee Discipline, Labor Relations, Performance Management, Payroll, Timekeeping, Leaves, And Professional Development.

We Are Seeking a Manager To Oversee Employee Services And Records Area, Provide Strategic And Operational Leadership For Key HR Functions, And Ensure Effective HR Employee Services And Record Management Operations. The Selected Candidate Will Assist With Various Tasks Included But Not Limited To

• Provide strategic leadership and oversight of HR functions related to timekeeping, payroll, employee leaves, benefits, employee records, and personnel services.
• Manage and monitor leave management programs, including leave balances, timekeeping records, personnel actions, and employee data.
• Ensure accurate, timely, and compliant payroll and timekeeping operations; coordinate with internal and external entities to resolve complex payroll and timekeeping issues.
• Manage audits and reviews of employee records, timekeeping, and leave management, ensuring timely corrective action and regulatory compliance.
• Oversee confidential personnel records, ensuring accuracy, security, and compliance with records retention requirements.
• Supervise and evaluate employee services and records management staff.
• Provide guidance and support to employees, managers, and leadership regarding HR policies, benefits, leave, payroll, timekeeping, and complex employee-related issues.
• Establish and improve policies, procedures, and workflows to streamline processes, improve productivity, and enhance operational efficiency.
• Prepare and analyze metrics and reports related to workforce attendance, leave utilization, employee records, and operational performance, and provide recommendations to leadership.
• Maintain the confidentiality and integrity of sensitive employee information while ensuring appropriate access and timely responses.
• Perform other duties as assigned.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Please note that only candidates selected for interview will be contacted for this position.

Work Authorization

Authorization to work in the Unites States is required for this position. Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application

Special Note

Selected candidates will be required to provide a DNA sample by swabbing.

**FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL**

ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• A four-year high school diploma or its educational equivalent and six years of

satisfactory, full-time progressively responsible experience as described in '1' above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

Education and/or experience equivalent to '1', '2' or '3' above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in '1', '2' or '3' above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in '1', '2' or '3' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss it with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.