Strategic HR Programs & Operations Lead

Non-Profit Organization; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Non-Profit Organization in Washington, D.C. seeks a Manager/Assistant Director, HR Programs and Operations to lead both people and operational aspects of HR in a hands-on, office-based role with occasional remote days by advance request.

Reporting to the Vice President of HR and Talent Development, you will manage HR programs, oversee internships, guide onboarding/offboarding, and collaborate with Finance, IT, and legal on compliance and process improvement.

Qualifications

• 4–6 years of relevant HR experience for Manager.
• 6+ years for Assistant Director role.
• Hands-on experience with employee relations and policy interpretation.
• Working knowledge of employment laws, HR practices, and compliance.
• Experience leading projects and improving HR processes across teams.
• Supervisory or mentoring experience preferred.
• SHRM-CP or PHR certification preferred.
• Strong judgment, discretion, communication, and problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and HRIS; experience with ADP Workforce Now preferred.

Responsibilities

• Manage and improve HR programs, including performance management, manager training, immigration, HR communications, events, and compliance initiatives.
• Oversee internship recruiting, onboarding, programming, and engagement.
• Lead onboarding and offboarding processes, partnering cross-functionally for smooth transitions.
• Manage HR program budgets and coordinate with Finance on planning and tracking.
• Improve HR processes, workflows, tools, templates, and manager resources.
• Lead initiatives with HR, Finance, IT, Operations, and other teams.
• Handle employee relations matters including investigations, accommodations, and policy guidance.
• Advise managers on performance management, policies, documentation, and practices.
• Support employee development, career growth, and internal opportunities.
• Build relationships to improve employee experience and supervise HR staff.
• Set priorities with the VP of HR and Talent Development; ensure high-quality timely results.

Skills

Employee relations

Performance management

Policy interpretation

People management

Process improvement

Communication

Relationship-building

Problem-solving

MS Office

HRIS

Education

Bachelor's degree in HR or related field

SHRM-CP or PHR certification

Tools

ADP Workforce Now

HRIS platforms

Job description

Non-Profit Organization in Washington, D.C. seeks a Manager/Assistant Director, HR Programs and Operations to lead both people and operational aspects of HR in a hands-on, office-based role with occasional remote days by advance request.

Reporting to the Vice President of HR and Talent Development, you will manage HR programs, oversee internships, guide onboarding/offboarding, and collaborate with Finance, IT, and legal on compliance and process improvement.