Remote Operations & HR Assistant — Mission-Driven nonprofit

United States of Care; Washington (District of Columbia); À distance; USD 47 000 - 57 000; Plein temps

Résumé du poste

United States of Care is seeking an Operations & HR Assistant to support day-to-day operations, accounting, benefits, and onboarding for staff in the DC area. You will coordinate with the Director of Operations & Human Resources to maintain records, process vendors, and help with events.

This role emphasizes attention to detail, discretion, and a proactive approach to problem solving, with opportunities to grow in operations and HR within a mission-driven nonprofit.

Qualifications

• At least one year of professional administrative experience in operations, office management, bookkeeping, human resources, or a similar function.
• Proficiency with Microsoft Excel or Google Sheets and PowerPoint or Google Slides; familiarity with bookkeeping or accounts payable systems like Intacct or Bill.com, HRIS platforms, or the broader Google Workspace and Microsoft Office suites is helpful, and willingness to learn them quickly is essential.
• Comfort working with numbers and financial records, with excellent attention to detail and a track record of accurate, careful work.
• Demonstrated ability to manage multiple projects and deadlines simultaneously, with clear communication about where things stand.
• Discretion and good judgment when handling confidential information, including personnel records and benefits administration.
• Curiosity and flexibility: a genuine interest in learning new systems, comfort with ambiguity, and a creative approach to problem solving.

Responsabilités

• On a given week, you might coordinate with our external accounting firm to manage expense tracking and monthly financial close, process accounts payable through Bill.com, answer staff questions about benefits or onboarding, update personnel records, and help plan an all-staff meeting.
• You’ll serve as a conduit between the Development and Operations teams to keep financial data reconciled across systems, track employee timesheets and lobbying expenditures for compliance reporting, and maintain the vendor relationships and organizational subscriptions that keep the office running.
• The HR side of this role is meaningful. You’ll assist with onboarding and offboarding, maintain confidential personnel files with discretion, and be the first point of contact for routine staff questions about policies and benefits, escalating anything complex or sensitive to the Director.
• You’ll also support events and office logistics for DC-area gatherings as needed, and pitch in on special organizational projects that touch operations, research, or planning.

Connaissances

Admin experience

Excel/Sheets

Bill.com/Intacct

Attention to detail

Project management

Discretion

Curiosity

Outils

Intacct

Bill.com

HRIS

Google Workspace

Microsoft Office

Description du poste

United States of Care is seeking an Operations & HR Assistant to support day-to-day operations, accounting, benefits, and onboarding for staff in the DC area. You will coordinate with the Director of Operations & Human Resources to maintain records, process vendors, and help with events.

This role emphasizes attention to detail, discretion, and a proactive approach to problem solving, with opportunities to grow in operations and HR within a mission-driven nonprofit.