Strategic HR Partner for Fulfillment Center Operations

Amazon Inc.; West Deptford Township (NJ); On-site; USD 68,000 - 118,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an HR Business Partner to provide generalist HR support for hourly employees and leaders. The role focuses on talent management, employee engagement, and operational excellence, using data-driven insights to improve the employee experience.

You may lead a team of entry-level HR staff and drive initiatives that improve workplace culture, performance, and inclusion while partnering with business leaders to deliver high-impact HR programs onsite in New Jersey.

Qualifications

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.

Skills

Data analytics

Leadership development

Employee experience

Operational excellence

Education

Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

Master's degree, or MBA

Job description

Amazon.com Services LLC is seeking an HR Business Partner to provide generalist HR support for hourly employees and leaders. The role focuses on talent management, employee engagement, and operational excellence, using data-driven insights to improve the employee experience.

You may lead a team of entry-level HR staff and drive initiatives that improve workplace culture, performance, and inclusion while partnering with business leaders to deliver high-impact HR programs onsite in New Jersey.