Strategic HR Operations Partner

Opportunities; Markham (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

Lanco is seeking an experienced HR Operations Manager to serve as a strategic HR partner for assigned companies, sites, and employee populations, balancing day-to-day partnership with enterprise talent development and employee experience.

You will coach leaders on performance, plan workforce and retention strategies, ensure policy compliance, manage employee relations, and drive culture through feedback, climate assessments, and data-driven insights. Occasional travel up to 20%.

Qualifications

• Bachelor's degree in HR, Business Admin, Organizational Leadership, Psychology, or related field.
• 5+ years progressive HR experience in employee relations and performance management.
• 2+ years supporting multiple locations, business units, companies, or populations.
• Experience with multi-state employment laws, regulatory requirements, and HR compliance practices.
• Experience with HR technology platforms, performance management systems, employee surveys, analytics, and dashboards.
• Ability to manage competing priorities and adapt to changing business needs.

Responsibilities

• Serve as primary HR partner for leaders, employees, business units, and locations, providing strategic and operational support across the employee lifecycle.
• Advise and coach leaders on employee relations, performance management, accountability, communication, team effectiveness, and workplace concerns.
• Partner with leaders on workforce planning, organizational effectiveness, retention strategies, succession planning, career pathing, and employee development.
• Ensure consistent application of HR policies, practices, procedures, documentation standards, and compliance requirements across assigned employee populations.
• Manage employee relations matters, including conflict resolution, investigations, corrective actions, performance concerns, complaints, and separations.
• Build strong relationships with employees and leaders to understand workplace dynamics, identify opportunities for improvement, and support a positive employee experience.
• Conduct climate assessments, employee listening activities, and organizational observations to better understand employee sentiment, workplace culture, engagement drivers, and organizational health.
• Monitor workforce data, turnover, employee relations trends, retention indicators, employee feedback, climate assessment findings, and organizational health metrics to identify risks, themes, and opportunities for improvement.
• Prepare site visit reports, workforce updates, and recommendations related to assigned HR responsibilities and enterprise initiatives.

Skills

HR operations

Employee relations

Employment law

HR compliance

Performance management

Workforce planning

Employee lifecycle

Data analytics

Reporting dashboards

Communication

Education

Bachelor's degree in HR or related field

Tools

HRIS

Performance management software

Employee surveys

Workforce analytics

Reporting dashboards

Job description

Lanco is seeking an experienced HR Operations Manager to serve as a strategic HR partner for assigned companies, sites, and employee populations, balancing day-to-day partnership with enterprise talent development and employee experience.

You will coach leaders on performance, plan workforce and retention strategies, ensure policy compliance, manage employee relations, and drive culture through feedback, climate assessments, and data-driven insights. Occasional travel up to 20%.