Sr. HR Business Partner

Opportunities; Markham (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

Lanco is seeking an experienced HR Operations Manager to serve as a strategic HR partner for assigned companies, sites, and employee populations, balancing day-to-day partnership with enterprise talent development and employee experience.

You will coach leaders on performance, plan workforce and retention strategies, ensure policy compliance, manage employee relations, and drive culture through feedback, climate assessments, and data-driven insights. Occasional travel up to 20%.

Qualifications

• Bachelor's degree in HR, Business Admin, Organizational Leadership, Psychology, or related field.
• 5+ years progressive HR experience in employee relations and performance management.
• 2+ years supporting multiple locations, business units, companies, or populations.
• Experience with multi-state employment laws, regulatory requirements, and HR compliance practices.
• Experience with HR technology platforms, performance management systems, employee surveys, analytics, and dashboards.
• Ability to manage competing priorities and adapt to changing business needs.

Responsibilities

• Serve as primary HR partner for leaders, employees, business units, and locations, providing strategic and operational support across the employee lifecycle.
• Advise and coach leaders on employee relations, performance management, accountability, communication, team effectiveness, and workplace concerns.
• Partner with leaders on workforce planning, organizational effectiveness, retention strategies, succession planning, career pathing, and employee development.
• Ensure consistent application of HR policies, practices, procedures, documentation standards, and compliance requirements across assigned employee populations.
• Manage employee relations matters, including conflict resolution, investigations, corrective actions, performance concerns, complaints, and separations.
• Build strong relationships with employees and leaders to understand workplace dynamics, identify opportunities for improvement, and support a positive employee experience.
• Conduct climate assessments, employee listening activities, and organizational observations to better understand employee sentiment, workplace culture, engagement drivers, and organizational health.
• Monitor workforce data, turnover, employee relations trends, retention indicators, employee feedback, climate assessment findings, and organizational health metrics to identify risks, themes, and opportunities for improvement.
• Prepare site visit reports, workforce updates, and recommendations related to assigned HR responsibilities and enterprise initiatives.

Skills

HR operations

Employee relations

Employment law

HR compliance

Performance management

Workforce planning

Employee lifecycle

Data analytics

Reporting dashboards

Communication

Education

Bachelor's degree in HR or related field

Tools

HRIS

Performance management software

Employee surveys

Workforce analytics

Reporting dashboards

Job description

We are seeking an experienced HR Operations Manager to serve as a strategic HR partner to assigned companies, sites, business units, and employee populations while also acting as the enterprise subject matter expert for talent development and employee experience. This role is ideal for an HR professional who can balance day-to-day HR partnership with a passion for strengthening leadership capability, employee growth, engagement, and organizational culture.

What You'll Do

• Serve as the primary HR partner for assigned leaders, employees, business units, companies, and locations, providing strategic and operational support across the employee lifecycle.
• Advise and coach leaders on employee relations, performance management, accountability, communication, team effectiveness, and workplace concerns.
• Partner with leaders on workforce planning, organizational effectiveness, retention strategies, succession planning, career pathing, and employee development.
• Ensure consistent application of HR policies, practices, procedures, documentation standards, and compliance requirements across assigned employee populations.
• Manage employee relations matters, including conflict resolution, investigations, corrective actions, performance concerns, complaints, and separations.
• Build strong relationships with employees and leaders to understand workplace dynamics, identify opportunities for improvement, and support a positive employee experience.
• Conduct climate assessments, employee listening activities, and organizational observations to better understand employee sentiment, workplace culture, engagement drivers, and organizational health.
• Monitor workforce data, turnover, employee relations trends, retention indicators, employee feedback, climate assessment findings, and organizational health metrics to identify risks, themes, and opportunities for improvement.
• Prepare site visit reports, workforce updates, and recommendations related to assigned HR responsibilities and enterprise initiatives.

What We're Looking For

• Broad HR operations experience with the ability to support multiple companies, business units, locations, or employee populations in a complex, multi-site environment.
• Strong knowledge of employee relations, employment law, HR compliance, performance management, workforce planning, and employee lifecycle processes.
• Experience supporting employee populations across multiple states with the ability to navigate varying employment laws, regulatory requirements, and business needs.
• Strong communication, relationship-building, coaching, facilitation, and influencing skills with the ability to build credibility across employees, leaders, and HR peers.
• Comfort working with workforce data, trends, feedback, and reporting to identify risks, opportunities, root causes, and recommendations.
• Strong critical thinking and problem-solving skills with the ability to navigate ambiguity, assess risk, and make sound recommendations in complex or evolving situations.
• Adaptable and resourceful with the ability to support diverse business environments, balance competing priorities, and adjust approaches based on organizational needs.
• Proactive, organized, and collaborative approach with the ability to balance hands-on HR partnership responsibilities with enterprise-level subject matter expertise.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, Psychology, or a related field required.
• 5+ years of progressive human resources experience, including employee relations, performance management, HR compliance, and business partnership responsibilities.
• 2+ years of experience supporting multiple locations, business units, companies, or employee populations.
• Experience supporting multi-state employee populations with a working knowledge of varying employment laws, regulatory requirements, and HR compliance practices.
• Experience working with HR technology platforms, performance management systems, employee survey tools, workforce analytics, and reporting dashboards required.
• Ability to manage competing priorities, adapt to changing business needs, and effectively support diverse teams and organizational environments.

Work Environment & Travel
This is primarily an office-based role with occasional travel to assigned company locations based on business need. Estimated travel is up to 20%.

Additional Information

Visa sponsorship is not available for this role.

We foster a collaborative team environment that values innovation and encourages creative solutions to drive positive organizational impact. Our employees are the key to our success and help us stand out from our competitors. The final compensation offer may vary based on factors such as experience, education, skills, and location. We offer competitive pay, paid time off, and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) plan.

Equal Opportunity Employer

Lanco is an equal opportunity employer. Employment decisions are made without regard to race, color, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, religion, age, military status, disability, citizenship, genetic information, or any other status protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.