Strategic HR Business Partner - Multi-Site Ops

AAA Hoosier; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision insurance

Paid time off

Paid holidays

401k with company match

HSA dollars

Free AAA Plus Membership

Training & career development

Job summary

AAA Hoosier seeks an experienced Human Resources Business Partner (HRBP) to serve as a strategic partner across fleet operations, call centers, and service centers. The role balances business strategy with employee advocacy to ensure alignment with goals, compliance, and positive employee experience.

You will support workforce planning, onboarding, and talent development while traveling to local service locations as needed to provide on-site HR support and ensure consistent HR practices across

Qualifications

• Bachelor’s degree in human resources, business administration, or related field.
• 8+ years of progressive HR experience, including employee relations and leadership support.
• Experience supporting multi-site, service-based, or operations-heavy environments.
• Strong working knowledge of employment laws and HR best practices.
• Proven ability to balance strategic thinking with hands-on execution.
• Ability and willingness to travel regularly to local service locations as needed.
• Know, understand, and can communicate company benefit plans and policies effectively.

Responsibilities

• Strategic & Business Partnership: Align HR initiatives with business objectives and workforce planning across multiple sites.
• Employee Relations & Engagement: Serve as primary contact for ER issues and coach leaders on performance and actions.
• Talent Management: Support recruiting, onboarding, succession planning, and development efforts.
• Compliance & Policy Management: Ensure compliance with employment laws and communicate policies.
• Compensation & Workforce Operations: Assist in compensation planning and cost management.
• Travel & Field Support: Travel to service centers to provide on-site HR support and standardize practices.

Skills

Strategic partnership

Employee relations

Leadership support

People analytics

Communication skills

Travel readiness

Education

Bachelor’s degree in Human Resources or related field

Tools

Paycor HRIS

Job description

AAA Hoosier seeks an experienced Human Resources Business Partner (HRBP) to serve as a strategic partner across fleet operations, call centers, and service centers. The role balances business strategy with employee advocacy to ensure alignment with goals, compliance, and positive employee experience.

You will support workforce planning, onboarding, and talent development while traveling to local service locations as needed to provide on-site HR support and ensure consistent HR practices across