Strategic Hospice & Home Health Intake Manager

Mercy Co

Columbia (IL)

On-site

USD 90,000 - 120,000

Full time

13 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Support

Retirement Plan

Job summary

Mercy is seeking a Manager - Home Health and Hospice Intake to lead and coordinate Hospice and Home Health intake operations across the East region. You will align intake services with strategic goals, drive standardization, and support caregiver engagement and development while expanding to Home Health Intake in the future.

Based at Mercy's Des Peres location, you will monitor operational, quality, and service metrics to meet productivity and financial goals.

Qualifications

Bachelor's degree in business or related health care field.
3-5 years' experience in health operations; leadership/management experience preferred.
BLS Certification required within 90 days of hire.
CHPN certification preferred.
Strong analytical, communication, and human-relations skills; broad patient care understanding.

Responsibilities

Lead and coordinate Hospice and Home Health intake operations across Mercy Ministries.
Oversee Hospice Intake for the East region and plan future Home Health Intake expansion.
Drive process standardization and caregiver engagement and development.
Monitor operational, quality, and service metrics to meet productivity and financial goals.
Collaborate with leaders, physicians, referral sources, and caregivers to improve workflows.