Strategic Higher-Ed Accounts Director

Cengage Group; Madison (WI); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage is seeking a Strategic Account Director to lead high-stakes, multi-year strategic accounts in the North America Higher Education market. You will manage contracts, forecast revenue, and drive renewals and expansion with senior institutional leadership.

You will collaborate with cross-functional teams to align institutional goals with Cengage products and services, leveraging data to inform strategy and outcomes. The role requires travel and strong negotiation skills.

Qualifications

• BA or BS degree or higher.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution in the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.

Skills

Strategic account management

Negotiation

Analytical thinking

Communication

Sales experience

Education

BA or BS degree

Tools

Salesforce

MS Office

Job description

Cengage is seeking a Strategic Account Director to lead high-stakes, multi-year strategic accounts in the North America Higher Education market. You will manage contracts, forecast revenue, and drive renewals and expansion with senior institutional leadership.

You will collaborate with cross-functional teams to align institutional goals with Cengage products and services, leveraging data to inform strategy and outcomes. The role requires travel and strong negotiation skills.