Strategic Higher-Ed Accounts Director

Cengage Group; Detroit (MI); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage North America Higher Education Sales Group is seeking a Strategic Account Director who serves as a senior, customer-facing leader with account-level revenue accountability across institutions in Minnesota and beyond.

You will lead multi-year account plans, forecast and negotiate with senior leaders, drive renewals and expansions, and partner with cross-functional teams to align institutional goals with Cengage objectives.

Qualifications

• BA or BS degree required.
• 5+ years of educational or enterprise-level sales experience.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Develop financial models aligning CU benefits with budgetary and retention goals.
• Drive institutional revenue growth and CU renewals with renewal timelines and upsell opportunities.
• Articulate the value proposition of Cengage products in line with affordability and equity goals.

Skills

Strong analytical skills

Excellent written and verbal communic

Presentation skills

Negotiation skills

Education

BA or BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage North America Higher Education Sales Group is seeking a Strategic Account Director who serves as a senior, customer-facing leader with account-level revenue accountability across institutions in Minnesota and beyond.

You will lead multi-year account plans, forecast and negotiate with senior leaders, drive renewals and expansions, and partner with cross-functional teams to align institutional goals with Cengage objectives.