Strategic Account Director: Higher Education Growth

Cengage Group; Phoenix (AZ); Remote; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director in the United States to lead multi-year account plans, forecast revenue, and manage renewals for higher education institutions. You will build executive-level relationships with provosts and finance leaders to drive CU/EA/IA programs and sustained growth.

Responsibilities include shaping account strategy, identifying opportunities, and collaborating across sales, customer success, and operations to optimize outcomes and student access.

Qualifications

• BA or BS degree
• 5+ years of successful experience in educational or enterprise-level sales
• Proven ability to own and complete strategic account plans with long-term revenue accountability
• Strong background in high-level negotiations

Responsibilities

• Lead complex contract negotiations with senior-level academic and administrative leaders
• Own the overall account strategy and forecast for each institution within the assigned territory
• Strategically identify and capitalize on high-impact institutional opportunities
• Develop financial models aligning CU benefits with institutional budgets
• Spearhead new business development opportunities at executive level
• Drive institutional revenue growth and CU renewals
• Articulate value propositions supporting affordability and equity of access

Skills

Analytical thinking

Written communication

Verbal communication

Presentation skills

Negotiation

Education

BA or BS degree

Tools

Salesforce

CRM platforms

Microsoft Office

Job description

Cengage Group is seeking a Strategic Account Director in the United States to lead multi-year account plans, forecast revenue, and manage renewals for higher education institutions. You will build executive-level relationships with provosts and finance leaders to drive CU/EA/IA programs and sustained growth.

Responsibilities include shaping account strategy, identifying opportunities, and collaborating across sales, customer success, and operations to optimize outcomes and student access.