Strategic Healthcare Solutions Manager

Caris MPI, Inc.; Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

401k match

Paid time off

Tuition Assistance

Pet Insurance

Job summary

Caris MPI, Inc. is seeking an Operational Solutions Manager to navigate account priorities and drive proactive business solutions with hospital and laboratory accounts in the assigned region.

You will establish vendor relationships, identify laboratory decision makers, and educate stakeholders by phone, video, and email in a compliant manner. Collaboration with senior managers and cross‑functional teams is essential to deliver high‑quality, customer‑focused services on time.

Qualifications

• Bachelor's degree in business, management, life sciences, or related field.
• Minimum 5 years of equivalent experience in related roles.

Responsibilities

• Establish the complete vendor relationship and define requirements for doing business in the assigned area.
• Identify Lab decision makers and engage effectively.
• Communicate with clients via phone, virtual meetings and email in a compliant manner.
• Collaborate with Senior Strategic Solutions Managers and cross-functional teams.
• Ensure high quality, customer-focused service delivery in the assigned area.
• Respond promptly to customer inquiries and opportunities.
• Serve as a subject matter expert in hospital administration and laboratory-related areas.

Skills

Interpersonal communication

Client relationship building

Multi-tasking

Problem solving

Team collaboration

Education

Bachelor's degree in business/management/life sciences or related field

Tools

Salesforce

Tableau

Microsoft Office

Job description

Caris MPI, Inc. is seeking an Operational Solutions Manager to navigate account priorities and drive proactive business solutions with hospital and laboratory accounts in the assigned region.

You will establish vendor relationships, identify laboratory decision makers, and educate stakeholders by phone, video, and email in a compliant manner. Collaboration with senior managers and cross‑functional teams is essential to deliver high‑quality, customer‑focused services on time.