Strategic Healthcare Partnerships Associate - AL/MS/LA

Thriveworks; Oregon; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401K with employer match

Job summary

Thriveworks in the United States seeks a Care Partnerships Associate to expand behavioral healthcare access across Alabama, Mississippi, and Louisiana. You will build and strengthen relationships with healthcare organizations and referral partners, managing outreach from initial contact to long-term growth.

In this externally facing role, you’ll develop territory strategies, prioritize accounts, and use data-driven insights to drive referrals and client visits.

Qualifications

• 2-5 years of experience in business development or related field.
• Strong communication and relationship-building skills.
• Proactive outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• Bachelor's degree in Business, Healthcare, Marketing or Communications preferred.

Responsibilities

• Manage a portfolio of healthcare partners to increase referrals.
• Develop strategies to grow existing partnerships and build new referrals.
• Identify high-potential providers within assigned markets.
• Prioritize outreach using referral and account data.
• Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Maintain strong follow-through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Skills

Outreach

Relationship-building

Account management

Data-driven

CRM experience

Sales

Education

Bachelor's degree

Tools

Salesforce

Job description

Thriveworks in the United States seeks a Care Partnerships Associate to expand behavioral healthcare access across Alabama, Mississippi, and Louisiana. You will build and strengthen relationships with healthcare organizations and referral partners, managing outreach from initial contact to long-term growth.

In this externally facing role, you’ll develop territory strategies, prioritize accounts, and use data-driven insights to drive referrals and client visits.