Strategic Healthcare Account Manager (Remote)

Zyter|TruCare; United States; Remoto; USD 90.000 - 150.000; Tempo integral

Resumo da vaga

Zyter seeks a dedicated Account Manager to serve a portfolio of enterprise accounts in healthcare IT. You will nurture relationships with decision makers and executives, ensure post-sale success, and translate client needs into actionable Zyter solutions across platforms.

You will own account plans, manage risk, collaborate with Sales, Marketing and Product, and guide renewals and expansion opportunities. Remote work with up to 25% travel; strong communication and strategic thinking are

Qualificações

• 5+ years of client/account management experience in healthcare, healthcare IT and/or enterprise software development.
• Understanding of account planning, budgeting, project management, and negotiation.
• Ability to think strategically and lead initiatives.
• Excellent written and verbal communication; able to facilitate cross-functional meetings.
• Ability to translate clinical and technical concepts for clients.

Responsabilidades

• Oversee client relationships across assigned accounts and ensure post-sales excellence.
• Develop and maintain account plans with joint company/customer planning process.
• Establish relationships with key client personnel including C-level executives.
• Consult with clients on best practices and map needs to Zyter solutions.
• Identify client retention risk and mitigate it; ensure client retention.
• Identify client dis-satisfiers and ensure resources address issues.
• Communicate client needs and requirements to internal teams and ensure timely delivery.
• Coordinate involvement of Zyter personnel to meet objectives and expectations.
• Support Sales, Marketing and Product with relevant account information.
• Facilitate client contract renewals and extensions.

Conhecimentos

Client relationship management

Strategic thinking

Communication

Negotiation

Project management

Risk awareness

Consultative selling

Cross-functional collaboration

Healthcare IT knowledge

Formação

Bachelor's degree in related field

Descrição da vaga

Zyter seeks a dedicated Account Manager to serve a portfolio of enterprise accounts in healthcare IT. You will nurture relationships with decision makers and executives, ensure post-sale success, and translate client needs into actionable Zyter solutions across platforms.

You will own account plans, manage risk, collaborate with Sales, Marketing and Product, and guide renewals and expansion opportunities. Remote work with up to 25% travel; strong communication and strategic thinking are