Strategic Healthcare Account Manager

Charter Communications, Inc.; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Spectrum is seeking a Vertical Account Manager in Healthcare to proactively manage enterprise healthcare accounts, protect and grow revenues, and identify new sales opportunities. You will conduct regular meetings, present solutions, and collaborate with internal teams to maintain high service standards.

Ideal candidates have extensive account management experience in healthcare, strong English communication, and the ability to travel up to 30% while maintaining compliant practices and accurate

Qualifications

• High school diploma or GED required.
• Account management experience in healthcare or related field.
• Proficient in English; HIPAA knowledge.
• Ability to travel up to 30% of the time.
• Valid state driver’s license with clean record.
• Experience with ICOMS/CSG or similar billing systems.

Responsibilities

• Proactively manage a module of healthcare enterprise accounts ensuring satisfaction and retention.
• Meet or exceed monthly revenue quotas by nurturing relationships and securing renewals.
• Conduct regular face-to-face meetings and account reviews.
• Advocate for customers and coordinate with Spectrum departments to resolve issues.
• Maintain accurate client data and contract details for regulatory needs.
• Establish procedures to support accounts and assist with collections when needed.
• Stay informed about pricing, processes, and promotions through training sessions.
• Attend sales meetings and training to improve knowledge and skills.

Skills

Account management

HIPAA compliance

Sales collaboration

Communication skills

Travel readiness

Driver's license

Billing systems

Education

High school diploma or GED

Bachelor's degree preferred

Tools

ICOMS/CSG

Salesforce

MS Word/Excel/PowerPoint

Job description

Spectrum is seeking a Vertical Account Manager in Healthcare to proactively manage enterprise healthcare accounts, protect and grow revenues, and identify new sales opportunities. You will conduct regular meetings, present solutions, and collaborate with internal teams to maintain high service standards.

Ideal candidates have extensive account management experience in healthcare, strong English communication, and the ability to travel up to 30% while maintaining compliant practices and accurate