Strategic Healthcare Account Executive

Charter Communications, Inc.; Cerritos (CA); On-site; USD 57,000 - 95,000; Full time

Job summary

Spectrum Business seeks a Vertical Account Manager, Healthcare to drive growth and satisfaction for enterprise healthcare accounts in the U.S. You will manage day-to-day relationships, protect revenues, and uncover upsell opportunities. Travel to customer sites is required, with a focus on HIPAA compliance and exceptional service.

Required: account management experience in healthcare, English proficiency, and ability to meet revenue quotas. High school diploma; a business degree preferred.

Qualifications

• High school diploma or GED or equivalent.
• 5+ years in account management or strategic account sales, healthcare preferred.
• Read, write, speak and understand English; HIPAA knowledge a plus.
• Proven ability to meet revenue quotas in healthcare accounts.
• Experience managing hundreds of named accounts and familiarity with billing systems.

Responsibilities

• Proactively manage a module of healthcare enterprise accounts for satisfaction and retention.
• Meet or exceed monthly revenue quotas by nurturing relationships and renewals.
• Conduct regular face-to-face meetings and account reviews to identify opportunities.
• Act as customer advocate, coordinating with Spectrum to resolve issues and maintain service levels.
• Maintain accurate client data and contract details for regulatory tracking.
• Establish procedures to support accounts and assist with collections when needed.
• Stay informed about pricing, promotions and training to improve knowledge.
• Attend sales meetings and training to sharpen skills.

Skills

Account management

Healthcare knowledge

Sales skills

Relationship building

Communication

Education

High school diploma or GED

Bachelor's degree in business or related field

Tools

Billing systems (ICOMS/CSG)

Salesforce

Job description

Spectrum Business seeks a Vertical Account Manager, Healthcare to drive growth and satisfaction for enterprise healthcare accounts in the U.S. You will manage day-to-day relationships, protect revenues, and uncover upsell opportunities. Travel to customer sites is required, with a focus on HIPAA compliance and exceptional service.

Required: account management experience in healthcare, English proficiency, and ability to meet revenue quotas. High school diploma; a business degree preferred.