Strategic Healthcare Account Executive

ImageFIRST; Baltimore (MD); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Weekly pay

Pet insurance

Hospital indemnity insurance

Legal insurance

401k match

Paid time off

Tuition reimbursement

Referral program

Great company culture

Collaborative team environment

Job summary

ImageFIRST is seeking a Strategic Account Manager based in Baltimore to drive new business growth across hospitals and healthcare systems while providing strategic support to key accounts.

The ideal candidate thrives in a field-oriented, relationship-driven environment and delivers consultative presentations that improve infection control, patient satisfaction, and operational efficiency.

Qualifications

• Bachelor’s degree preferred; equivalent professional experience will be considered.
• Minimum of 5 years of B2B sales experience, ideally within healthcare, facility services, or other service-based industries.
• Demonstrated success in new business development, including prospecting, presenting, and closing deals with C-suite and operational leaders.
• Strong understanding of healthcare sales cycles and the ability to navigate complex decision-making environments using a value-based selling approach.
• Exceptional interpersonal, communication, and negotiation skills.
• Comfortable working in the field and traveling within the assigned territory (up to 50%).

Responsibilities

• Proactively identify and develop new business opportunities within hospitals, health systems, ambulatory surgery centers, and large outpatient facilities.
• Strategically prospect and engage key decision-makers in departments such as infection control, environmental services, nursing, purchasing, and administration.
• Deliver consultative, needs-based presentations that demonstrate how ImageFIRST enhances compliance, patient satisfaction, and operational efficiency.
• Navigate complex, multi-stakeholder sales cycles to successfully close new business in alignment with monthly and quarterly objectives.
• Maintain accurate and up-to-date records of sales activity, pipeline progress, and account information within CRM.
• Serve as the primary point of escalation and support for major existing accounts in partnership with local service teams.
• Conduct regular site visits and quarterly business reviews to evaluate service satisfaction, strengthen relationships, and identify opportunities for account growth.
• Collaborate closely with Service and Operations teams to ensure exceptional customer experience and flawless service execution.
• Monitor account performance and retention risks, taking proactive measures to resolve issues and maintain long-term partnerships.

Skills

B2B sales

Relationship building

Negotiation

Travel up to 50%

CRM experience

Education

Bachelor's degree

Tools

Salesforce

Job description

ImageFIRST is seeking a Strategic Account Manager based in Baltimore to drive new business growth across hospitals and healthcare systems while providing strategic support to key accounts.

The ideal candidate thrives in a field-oriented, relationship-driven environment and delivers consultative presentations that improve infection control, patient satisfaction, and operational efficiency.