Strategic Health PBM Account Manager

CVS Health; Columbus (OH); On-site; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Columbus, OH is seeking an Account Manager to serve as the primary contact for clients and oversee daily PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery, track issues, and provide proactive updates to clients.

Responsibilities include driving practical solutions, engaging resources across departments, meeting deadlines, and travel up to 20%. A bachelor’s degree and strong communication skills are required; healthcare experience is a plus.

Qualifications

• 4 years of experience in a client services‑based environment or prior account management experience.
• Strong organizational, verbal and written interpersonal communication skills.
• Ability to travel up to 20% and operate with reliability and professionalism.

Responsibilities

• Serve as the client’s main point of contact and oversee day‑to‑day PBM operations.
• Coordinate with cross‑functional internal teams to ensure timely delivery and issue resolution.
• Track issues, drive practical solutions, and engage appropriate resources as needed.
• Meet deadlines and ensure client performance guarantees are met.

Skills

Client services

Account management

Organizational skills

Verbal communication

Written communication

Problem solving

Camera presence

Education

Bachelor's Degree or Equivalent

Job description

CVS Health in Columbus, OH is seeking an Account Manager to serve as the primary contact for clients and oversee daily PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery, track issues, and provide proactive updates to clients.

Responsibilities include driving practical solutions, engaging resources across departments, meeting deadlines, and travel up to 20%. A bachelor’s degree and strong communication skills are required; healthcare experience is a plus.