Health PBM Account Manager - Client Success & Strategy

CVS Health; Louisiana; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Account Manager to act as the primary liaison for clients, overseeing all day-to-day PBM operations and ensuring timely delivery of requests. You will collaborate with cross-functional teams, manage issue resolution, and build lasting relationships with key stakeholders.

The role requires strong communication, organizational skills, and the ability to travel up to 20%. Ideal candidates will have a Bachelor's degree or equivalent experience, with 4 years in client

Qualifications

• 4 years of client services-based environment or account management experience.
• Bachelor's degree or equivalent work experience required.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Able to travel up to 20%.

Responsibilities

• Be the primary point of contact for clients and oversee daily PBM operations.
• Coordinate with cross-functional internal teams to fulfill client requests.
• Ensure timely and successful delivery of client requests and requirements.
• Track issues from start to resolution and provide routine updates to the client.
• Drive practical and creative solutions to complex situations.

Skills

Account management

Client services

Organizational skills

Verbal communication

Written communication

Problem solving

Attention to detail

Education

Bachelor's Degree or equivalent work experience

Job description

CVS Health is seeking an Account Manager to act as the primary liaison for clients, overseeing all day-to-day PBM operations and ensuring timely delivery of requests. You will collaborate with cross-functional teams, manage issue resolution, and build lasting relationships with key stakeholders.

The role requires strong communication, organizational skills, and the ability to travel up to 20%. Ideal candidates will have a Bachelor's degree or equivalent experience, with 4 years in client