Healthcare Account Manager: Client Success & Operations

CVS Health; Columbus (OH); On-site; USD 44,000 - 102,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits package

Job summary

CVS Health in Columbus, OH is seeking an Account Manager to serve as the primary client contact for PBM operations, coordinating with cross-functional teams to meet client requests and deliver timely solutions. The role emphasizes strong communication, organization, and problem-solving, with travel up to 20% and a base salary range of $43,888 to $102,081 plus bonus potential.

This full-time position offers a comprehensive benefits package, paid time off, and opportunities to build long-lasting

Qualifications

• 4 years of client services or account management experience.
• Excellent organizational skills.
• Strong verbal and written communication.
• Ability to be on camera for meetings with reliable attendance.

Responsibilities

• Act as the main liaison between clients and cross-functional internal teams.
• Oversee day-to-day PBM operations and ensure timely delivery of client requests.
• Track issues and drive resolution with internal resources and client updates.
• Meet deadlines and client guarantees for performance and service.

Skills

Client services

Organizational skills

Verbal and written communication

Problem solving

Camera presence

Education

Bachelor’s degree or equivalent

Job description

CVS Health in Columbus, OH is seeking an Account Manager to serve as the primary client contact for PBM operations, coordinating with cross-functional teams to meet client requests and deliver timely solutions. The role emphasizes strong communication, organization, and problem-solving, with travel up to 20% and a base salary range of $43,888 to $102,081 plus bonus potential.

This full-time position offers a comprehensive benefits package, paid time off, and opportunities to build long-lasting