Strategic Growth Lead - E-Commerce & TikTok Shop

TikTok; Los Angeles (CA); On-site; USD 103,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability

Job summary

TikTok is seeking a dynamic US Operations professional to onboard sellers, drive growth, improve user experience, and provide operations support in the US market. You will work with Category Management and Central teams to grow GMV and nurture merchant success in TikTok Shop.

You will shape merchant experience, partner with product and engineering to lower entry barriers, and contribute to the evolution of the US e-commerce ecosystem.

Qualifications

• MBA degree in Business Analytics, Economics, Data Science, or a related discipline.
• Strong logical thinking, business analysis ability, systematic thinking and critical thinking ability.
• Excellent communication and coordination, resource integration ability and project management ability.

Responsibilities

• Lead and execute strategic projects to develop and optimize category strategies for TikTok Shop category teams, driving long-term GMV growth, profitability, and operational efficiency.
• Partner closely with cross-functional teams to define goals, pilot initiatives, and identify key areas for continuous improvement.
• Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities.
• Work with product & tech teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness.

Skills

Logical thinking

Business analysis

Systematic thinking

Critical thinking

Education

MBA

Economics

Data Science

Job description

TikTok is seeking a dynamic US Operations professional to onboard sellers, drive growth, improve user experience, and provide operations support in the US market. You will work with Category Management and Central teams to grow GMV and nurture merchant success in TikTok Shop.

You will shape merchant experience, partner with product and engineering to lower entry barriers, and contribute to the evolution of the US e-commerce ecosystem.