Creator Product Operations Lead

TikTok; Los Angeles (CA); On-site; USD 103,000 - 198,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Paid holidays and sick days

Job summary

TikTok Shop is hiring a Creator Product Operations Manager to lead US e‑commerce product operations and build a compelling roadmap for creator partnerships. You will own the product strategy, drive initiatives, and collaborate across product, engineering, design, and data teams to enhance creator experiences.

You will analyze data, identify opportunities, and shape short- and long-term plans while aligning with executives on vision and strategy for TikTok Shop US.

Qualifications

• Minimum 3+ years in e-commerce product management or operations in e-commerce, video making, or content making.
• Ability to collaborate with engineers, designers, and data science teams.
• Ability to independently initiate and drive projects to completion with speed of execution.

Responsibilities

• Own the product operations as a TikTok Shop team member, developing a compelling product strategy and roadmap.
• Identify new opportunities to drive creators to produce more videos and expand beyond current offerings.
• Incorporate merchant research, feedback, and data analysis to drive product evolution and business demands from creators.
• Continuously improve Product Operation methodologies and develop targeted plans.
• Identify data trends and plan short- and long-term roadmaps.
• Build alignment with leadership and executives on the product vision.

Skills

Cross-functional collaboration

Data-driven decision making

Product management

Project management

Communication

Quantitative analysis

Creative problem solving

Education

Bachelor's degree or equivalent years of experience

Job description

TikTok Shop is hiring a Creator Product Operations Manager to lead US e‑commerce product operations and build a compelling roadmap for creator partnerships. You will own the product strategy, drive initiatives, and collaborate across product, engineering, design, and data teams to enhance creator experiences.

You will analyze data, identify opportunities, and shape short- and long-term plans while aligning with executives on vision and strategy for TikTok Shop US.