Strategic Growth Director for Key Accounts

Icpnet; Atlanta (GA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Paid holidays

Volunteer time off

Summer half-day Fridays

Medical, dental, and vision benefits

Mental health support

Savings plan

Job summary

ICP is seeking a Senior Client Growth Director to lead the commercial relationship for a portfolio of assigned accounts. You will own the growth pipeline, engage with senior client stakeholders, and collaborate across internal teams to drive renewals, upsell, and cross-sell opportunities.

Based in Atlanta with a hybrid work model, you will shape solutions, manage pricing and terms, and partner with Delivery to ensure client satisfaction and sustainable margins.

Qualifications

• Proven ability to build trusted relationships with senior client stakeholders.
• Experience owning complex, multi-stakeholder commercial processes and agreements.
• Ability to bring an independent POV to executive conversations grounded in credibility.
• Strong CRM discipline and reliable forecasting.
• Comfort operating in a split growth/delivery model with Delivery leads.

Responsibilities

• Be a trusted growth advisor with a commercial POV anchored in client context and industry trends.
• Build and manage relationships across the client’s whitespace and executive sponsors.
• Own account growth and the commercial outcomes across the portfolio (renewals, upsell, cross-sell).
• Lead end-to-end commercial processes: shaping opportunities, pricing, and contracting.
• Partner with the Engagement Lead to ensure delivery alignment and client satisfaction.
• Collaborate across Marketing, Delivery, Finance, and Legal to maintain governance and pipeline health.

Skills

Senior relationship management

Enterprise account management

CRM discipline

Forecasting

Negotiation

Tools

HubSpot

Job description

ICP is seeking a Senior Client Growth Director to lead the commercial relationship for a portfolio of assigned accounts. You will own the growth pipeline, engage with senior client stakeholders, and collaborate across internal teams to drive renewals, upsell, and cross-sell opportunities.

Based in Atlanta with a hybrid work model, you will shape solutions, manage pricing and terms, and partner with Delivery to ensure client satisfaction and sustainable margins.