Strategic Client Accounts Director - Growth & Partnerships

Gravitate North; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Gravitate North seeks a Director of Client Accounts to lead strategy and growth for key client relationships within a business and technology services context. You will work directly with senior client stakeholders and manage a portfolio of high-value accounts.

You will develop account plans, drive revenue growth, and mentor senior account managers while aligning activities with company goals and ensuring client satisfaction.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, or related field is required.
• MBA or advanced degree preferred.

Responsibilities

• Develop and implement comprehensive strategies to manage and grow client accounts.
• Ensure alignment of client account plans with broader business goals.
• Cultivate and strengthen relationships with C-suite and senior client executives.
• Lead client engagements, including presentations and negotiations, to secure new business.
• Drive revenue by identifying and executing on growth opportunities within accounts.
• Maximize opportunities for upselling, cross-selling, and expanding service offerings.
• Oversee and mentor a team of senior account managers to achieve business objectives.
• Align the team's activities with company-wide strategic initiatives.
• Monitor account health through performance metrics and develop action plans for improvement.
• Provide regular updates on account statuses and revenue forecasts to executive leadership.

Skills

Strategic Leadership

Influencing Skills

Cross-functional Collaboration

Global Mindset

Coaching/Mentoring

Client Relationship

Market Insight

Sales Strategy

Contract Negotiation

Technical Acumen

Education

Bachelor's degree

MBA or related master’s/PhD preferred

Job description

Gravitate North seeks a Director of Client Accounts to lead strategy and growth for key client relationships within a business and technology services context. You will work directly with senior client stakeholders and manage a portfolio of high-value accounts.

You will develop account plans, drive revenue growth, and mentor senior account managers while aligning activities with company goals and ensuring client satisfaction.