Strategic Account Director – Growth Leader (CPG/Print)

Instant Impact; Richmond (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Instant Impact is seeking an Account Director to lead a key CPG account, managing senior client stakeholders and delivering strategic growth across print and POS displays. The role focuses on strengthening partnerships, guiding cross-functional teams, and maintaining excellent service delivery in a fast-paced marketing environment.

You will oversee P&L, budgeting, forecasting, and client communications, while mentoring teams to achieve high performance and client satisfaction.

Qualifications

• Bachelor's degree with 10+ years of experience in marketing, promotional products, print, or procurement outsourcing for CPG or retail clients.
• Experience managing budgets, forecasting, and P&L.
• Proven success building and growing strategic client relationships.
• Experience leading teams and developing high-performing talent.
• Strong communication, presentation, and relationship-building skills.
• Proactive, solutions-oriented mindset with ability to thrive in a fast-paced environment.
• Willingness to travel as needed.

Responsibilities

• Build and maintain trusted relationships with senior client stakeholders as the strategic lead for the account.
• Lead client meetings, business reviews, and presentations with insights and recommendations.
• Identify opportunities to expand existing business and deliver value-added solutions.
• Oversee day-to-day account operations, ensuring timely, budget-compliant delivery of projects.
• Manage account financial performance, including P&L ownership, forecasting, and profitability.
• Partner with cross-functional teams to drive process improvements and operational excellence.
• Lead, mentor, and develop a team to foster a collaborative, high-performing culture.

Skills

Client relationship management

Leadership

Strategic thinking

Financial acumen

Presentation skills

Travel flexibility

Education

Bachelor's degree

Job description

Instant Impact is seeking an Account Director to lead a key CPG account, managing senior client stakeholders and delivering strategic growth across print and POS displays. The role focuses on strengthening partnerships, guiding cross-functional teams, and maintaining excellent service delivery in a fast-paced marketing environment.

You will oversee P&L, budgeting, forecasting, and client communications, while mentoring teams to achieve high performance and client satisfaction.