Strategic Account Executive, B2B SaaS Growth

Ironclad; Chicago (IL); Hybrid; USD 144,000 - 200,000; Full time

Benefits offered by this job

Health coverage for employee

Dental & Vision

401(k) with match

Paid time off

Hybrid work

Job summary

Ironclad is hiring a Customer Account Executive to drive growth, manage a key book of business, and close strategic deals in a fast‑growing SaaS environment. The role blends hunter and farmer responsibilities with collaboration across Customer Success, Implementation, Support and Product teams.

You will own the full sales cycle from discovery through close, negotiate terms, and identify upsell opportunities while maintaining a strong focus on customer value and long-term relationships.

Qualifications

• 2–5 years in new business sales or account management, preferably in B2B SaaS.
• Experience selling deals in the $25k–$250k ARR range and managing full sales cycles.
• Strong communication and follow-through with customers.
• Ability to collaborate with Customer Success, Implementation, Support and Product teams.

Responsibilities

• Manage a book of business to drive expansion and retention by identifying customer needs and growth opportunities.
• Execute a consistent sales process across discovery, value articulation, negotiation and close.
• Collaborate with cross-functional teams to ensure seamless execution and long-term partnership success.
• Maintain accurate forecasting and pipeline hygiene in sales tools and report progress toward targets.
• Continuously sharpen sales skills and deepen product knowledge to articulate value.

Skills

New business sales

Account management

B2B SaaS

Sales cycle

Communication

Cross-functional collaboration

Job description

Ironclad is hiring a Customer Account Executive to drive growth, manage a key book of business, and close strategic deals in a fast‑growing SaaS environment. The role blends hunter and farmer responsibilities with collaboration across Customer Success, Implementation, Support and Product teams.

You will own the full sales cycle from discovery through close, negotiate terms, and identify upsell opportunities while maintaining a strong focus on customer value and long-term relationships.