Strategic Growth Account Manager – AI SaaS

RiseMe; New York (NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Excellent salary

Stock participation plan

Flexible paid time off

Comprehensive medical and dental cover

401K match

Paid parental leave

Company-sponsored lunch

Hybrid work model (3 days onsite NYC)

OpenUp and Talkspace access

Team-building activities

Job summary

DataSnipper is seeking a Strategic Account Manager to own and grow a portfolio of strategic customers within a high-growth environment. You will lead multi-threaded relationships, identify whitespace, and drive upsell and cross-sell opportunities in our AI-enabled data tools.

This role partners with Customer Success, Product, and Sales to deliver measurable value while expanding our footprint. You will negotiate renewals, own the full renewal cycle, and forecast expansion with a focus on

Qualifications

• 4+ years of account management or sales experience within SaaS or AI.
• Proven track record in upselling and expansion within existing accounts.
• Strong commercial and strategic acumen aligned to customer needs.
• Entrepreneurial, proactive, and collaborative team player.

Responsibilities

• Own and grow a portfolio of existing customers across our Strategic Segment.
• Build deep, multi-threaded relationships and uncover whitespace to expand product usage.
• Drive upsell and cross-sell opportunities aligned to customer priorities and evolving needs.
• Lead commercial conversations and negotiate renewals and expansions.
• Own the full renewal cycle end-to-end, including proactive renewal planning, commercial alignment, risk mitigation, and securing long-term agreements that drive retention and net revenue growth.
• Collaborate with Customer Success to ensure strong adoption and measurable value realization.
• Surface customer insights and expansion blockers to help shape product and go-to-market strategies.
• Deliver accurate expansion forecasts and consistently exceed growth targets.

Skills

Account management

Sales

Upselling

Cross-selling

SaaS/AI experience

Strategic thinking

Job description

DataSnipper is seeking a Strategic Account Manager to own and grow a portfolio of strategic customers within a high-growth environment. You will lead multi-threaded relationships, identify whitespace, and drive upsell and cross-sell opportunities in our AI-enabled data tools.

This role partners with Customer Success, Product, and Sales to deliver measurable value while expanding our footprint. You will negotiate renewals, own the full renewal cycle, and forecast expansion with a focus on