Strategic Growth Account Manager (Remote)

The Wrap; United States; Hybrid; USD 70,000 - 108,000; Full time

Benefits offered by this job

Remote Work

401(k) + Employer Match

Unlimited PTO + holidays

Job summary

Mitratech is hiring for an Account Manager to own and grow a portfolio of accounts from anywhere in the United States. You will drive net revenue retention and expansion, building account plans, negotiating renewals, and pursuing upsell opportunities to maximize value for customers.

You will develop a rigorous revenue forecast, conduct value-based business reviews, and collaborate with cross-functional teams to ensure a world-class customer experience.

Qualifications

• Bachelor's Degree or equivalent experience.
• 2–4 years of sales and/or account management experience with a track record of growing accounts and exceeding retention targets.
• Customer-driven personality with the ability to initiate, establish, and nurture relationships over the phone and in person.
• Proven ability to identify, develop, and close upsell and cross-sell opportunities within existing customer base.
• High energy with the ability to manage multiple priorities, with strong project, organizational, problem-solving and time management skills.
• Capable of working independently with minimal supervision and in a team environment.
• Highly effective communication skills in written, verbal and in-person meetings.
• Willingness to travel up to 10%.

Responsibilities

• Own and grow a portfolio of accounts—net revenue retention and expansion targets.
• Build account plans with top customers with revenue targets and growth milestones.
• Hunt for expansion opportunities: negotiate multi-year renewals and price increases; identify upsell/cross-sell motions.
• Develop and execute a rigorous pipeline of annual sales and retention targets with forecasting accuracy.
• Conduct quarterly value-based reviews with top customers tied to growth.

Skills

Account management

Sales

Customer relationships

Communication skills

MS Office & Google Office

Education

Bachelor's degree

Job description

Mitratech is hiring for an Account Manager to own and grow a portfolio of accounts from anywhere in the United States. You will drive net revenue retention and expansion, building account plans, negotiating renewals, and pursuing upsell opportunities to maximize value for customers.

You will develop a rigorous revenue forecast, conduct value-based business reviews, and collaborate with cross-functional teams to ensure a world-class customer experience.