Strategic Account Manager — Remote & Growth

Vergent, Inc.; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and bonus

Health coverage

Flexible PTO

Remote-friendly work culture

Modern equipment and software licenses

Professional development support

Job summary

Vergent, Inc. is seeking an Account Manager to own day-to-day relationships with strategic clients, aligning cross-functional teams to client goals and delivering measurable outcomes.

You will manage renewals and expansions, develop quarterly business reviews, and forecast revenue while maintaining accurate CRM records. This role is remote-first with a flexible work culture and growth opportunities.

Qualifications

• 3–5 years in account management at a consultancy, digital agency, or B2B SaaS.
• Proven track record of growing existing business and hitting expansion quotas.
• Fluent in communicating with executives and engineers.

Responsibilities

• Act as the primary point of contact for assigned clients, driving clear communication and swift issue resolution.
• Understand client objectives and translate them into scopes, roadmaps, and KPIs.
• Coordinate internal resources to deliver projects on time, within scope, and on budget; surface risks early.
• Develop quarterly business reviews (QBRs) that showcase results and propose upsell opportunities.
• Negotiate renewals, expansions, and new statements of work to meet revenue targets.
• Maintain accurate records in HubSpot/Salesforce and forecast revenue.
• Gather client feedback and relay it to product, engineering, and leadership.

Skills

Account management

SaaS sales

CRM experience

Client communication

Strategic thinking

Multi-account management

Tools

HubSpot

Salesforce

Job description

Vergent, Inc. is seeking an Account Manager to own day-to-day relationships with strategic clients, aligning cross-functional teams to client goals and delivering measurable outcomes.

You will manage renewals and expansions, develop quarterly business reviews, and forecast revenue while maintaining accurate CRM records. This role is remote-first with a flexible work culture and growth opportunities.