Strategic Growth Account Manager

Casella Waste Systems, Inc.; Hermon (ME); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401K

Tuition Assistance

Career Pathways

Job summary

Casella Waste Systems, Inc. is seeking an Account Manager to build and maintain strong client relationships, identify growth opportunities, and coordinate internal teams to deliver tailored solutions.

The role focuses on driving profitable revenue growth and client retention across a defined market area. Responsibilities include managing renewals, upselling, and cross-selling while collaborating with operations, customer service, and drivers to ensure high-quality service delivery.

Qualifications

• Bachelor’s degree in Business Administration or Marketing.
• 3–5 years of sales experience.
• Legally eligible to work in the United States with a valid driver’s license.
• Willing to travel up to 80% within a defined territory.

Responsibilities

• Manages a comprehensive book of business through regular reviews, contract renewals, price adjustments, and implementation of tailored customer solutions.
• Identifies growth opportunities within existing accounts by retention programs and upselling/cross-selling strategies.
• Collaborates with internal teams to address customer challenges and enhance service offerings.
• Builds strong relationships with drivers, operations, customer service, and clients to ensure safe, efficient service delivery.
• Develops and executes strategic sales plans to drive account growth and attract new business.
• Achieves revenue and profit targets through proactive account management and pricing initiatives.
• Maintains CRM records and reports for leadership visibility.

Skills

Sales experience

Account management

Interpersonal communication

Education

Bachelor\'s degree in Business Administration

Marketing degree

Tools

CRM software

Microsoft Office

Job description

Casella Waste Systems, Inc. is seeking an Account Manager to build and maintain strong client relationships, identify growth opportunities, and coordinate internal teams to deliver tailored solutions.

The role focuses on driving profitable revenue growth and client retention across a defined market area. Responsibilities include managing renewals, upselling, and cross-selling while collaborating with operations, customer service, and drivers to ensure high-quality service delivery.