Strategic Global Account and Client Relations Leader

Cognizant; Dallas (TX); Hybride; USD 150 000 - 190 000; Plein temps

Résumé du poste

Cognizant is seeking a Client Relationship Manager in Dallas to lead strategic client engagement, drive account growth, and strengthen partnerships across the organization. The role collaborates with sales, marketing, delivery, and cross-functional teams and requires a hybrid schedule with three days in an office.

You will manage complex client portfolios, develop growth opportunities, and mentor others in client engagement and sales practices while traveling as needed.

Qualifications

• 15+ years of experience in account mining, account management, client relationship management, and strategic sales.
• Proven sales experience across Application Development, QEA, Package Implementation, Infrastructure/Cloud, and BPO services.
• Strong expertise in CRM sales processes, opportunity management, forecasting, and business reporting.
• Demonstrated ability to develop strategic account plans, execute growth initiatives, manage complex client portfolios, and negotiate commercial agreements.

Responsabilités

• Lead account management and client relationship development, including proposal and solution management, executive client presentations, delivery escalations, and new logo acquisition.
• Drive strategic account planning, identify growth opportunities, develop value propositions, and expand long-term client relationships to support account growth and retention.
• Lead CRM sales adoption through accurate opportunity management, pipeline visibility, forecasting, sales governance, and performance reporting.
• Analyze sales funnel metrics, win/loss trends, customer feedback, and renewal data to improve sales effectiveness and client satisfaction.
• Negotiate pricing, service levels, contract terms, and commercial arrangements while mentoring team members on client engagement and sales best practices.

Connaissances

CRM sales

Account management

Stakeholder management

Forecasting

Pipeline administration

Executive presentations

Negotiation

Description du poste

Cognizant is seeking a Client Relationship Manager in Dallas to lead strategic client engagement, drive account growth, and strengthen partnerships across the organization. The role collaborates with sales, marketing, delivery, and cross-functional teams and requires a hybrid schedule with three days in an office.

You will manage complex client portfolios, develop growth opportunities, and mentor others in client engagement and sales practices while traveling as needed.