Strategic CRM Lead for Hyperscaler Data Centers & AI Infra

Cognizant

San Francisco (CA)

Hybrid

USD 150,000 - 170,000

Full time

8 days ago

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical Insurance

PTO & Holidays

401(k) Plan

Disability Insurance

Parental Leave

Stock Purchase Plan

Job summary

Cognizant is seeking a Client Relationship Manager (Associate Director level) to drive growth for a leading hyperscaler with a focus on Data Centers and AI infrastructure in San Francisco. This client-facing role builds trusted advisor relationships and guides cross-functional teams toward strategic account success.

The position features a hybrid work model with three days on-site at the client site in SF, requiring executive presence and strong stakeholder management to deliver growth and

Qualifications

10+ years in client relationship or account management within IT services.
Experience with large enterprise or hyperscaler accounts preferred.
Bachelor's degree required; MBA is a plus.

Responsibilities

Serve as primary relationship lead for client stakeholders and drive expansion.
Identify and pursue account growth opportunities in data center and AI infra.
Collaborate with delivery, sales, and practice teams to ensure satisfaction.
Lead RFP/RFx pursuits and pricing discussions; manage risks and issues.
Prepare executive-level account updates, QBRs, and growth roadmaps.
Coordinate with internal leadership on strategic account planning.

Skills

Executive presence

Stakeholder management

Account growth

RFP/RFx process

Cross-functional collaboration

Education

Bachelor's degree

MBA

Job description

The position features a hybrid work model with three days on-site at the client site in SF, requiring executive presence and strong stakeholder management to deliver growth and

Get your free, confidential resume review.

or drag and drop your file here.