Strategic Freight Pricing Specialist – Key Accounts

MSCCN; Houston (TX); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical plans

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding in Houston, TX, is seeking a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently. You will lead pricing requests, serve as the first contact for pricing inquiries, and collaborate with operations from award to implementation.

The role emphasizes customer service, process improvement, and knowledge of TSA requirements, with a focus on accurate pricing for air and ocean freight.

Qualifications

• 4+ years’ experience with Air/Ocean Freight operations.
• High Customer Service Focus / Can do attitude.
• Process Improvement and process reviews experience required; Six Sigma a plus but not required.
• Bachelor’s Degree preferred.
• Working knowledge of TSA requirements strongly preferred.
• CargoWise (CW1) experience is a plus.
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point).
• Strong communication and presentation skills.

Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests – with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Skills

Microsoft Office

Communication skills

Presentation skills

Process improvement

Air/Ocean Freight operations

Education

Bachelor’s Degree

Tools

CargoWise (CW1)

Job description

DHL Global Forwarding in Houston, TX, is seeking a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently. You will lead pricing requests, serve as the first contact for pricing inquiries, and collaborate with operations from award to implementation.

The role emphasizes customer service, process improvement, and knowledge of TSA requirements, with a focus on accurate pricing for air and ocean freight.