Pricing Specialist / Key Accounts

DHL Global Forwarding; Houston (TX); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding is seeking a Pricing Specialist for our Houston operations, providing administrative and operational support to ensure cargo movements are efficient and effective. The role focuses on pricing leadership from inquiry through implementation with key account teams.

Ideal candidates have 4+ years in air/ocean freight operations, strong customer service, and proficiency in CargoWise CW1. TSA knowledge and MS Office skills are important. This role is based in Houston, TX.

Qualifications

• 4+ years' experience with Air/Ocean Freight operations
• Strong customer service focus
• Process improvement experience; Six Sigma a plus
• Bachelor's degree preferred
• Working knowledge of TSA requirements preferred
• CargoWise (CW1) experience is a plus
• Strong communication and presentation skills

Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests - with KPI targets as agreed with Senior Strategic Account Pricing Lead
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams
• Support customer general inquiries should operations need support to find an answer or be delayed in response
• Support operations where needed, whilst prioritizing pricing
• Support with reports / QBRs where necessary
• Other tasks as assigned

Skills

Customer Service

Process Improvement

Six Sigma

MS Office

Communication & Presentation

Education

Bachelor's degree preferred

Tools

CargoWise (CW1)

Job description

Job Title: Pricing Specialist / Key Accounts
Job Location: Houston, Texas

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently.

Key Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests - with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Skills / Qualifications

• 4+ years' experience with Air/Ocean Freight operations, strong preference to freight forwarding industry - preferred
• High Customer Service Focus / Can do attitude
• Process Improvement and process reviews experience required; Six Sigma a plus but not required
• Bachelor's Degree preferred
• Working knowledge of TSA requirements strongly preferred
• CargoWise (CW1) experience is a plus
• Dangerous Goods / Hazmat certification a plus
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Strong communication and presentation skills

Pay Range

$93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.