Pricing Lead, Air & Ocean Freight – Key Accounts

DHL Global Forwarding; Houston (TX); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding is seeking a Pricing Specialist for our Houston operations, providing administrative and operational support to ensure cargo movements are efficient and effective. The role focuses on pricing leadership from inquiry through implementation with key account teams.

Ideal candidates have 4+ years in air/ocean freight operations, strong customer service, and proficiency in CargoWise CW1. TSA knowledge and MS Office skills are important. This role is based in Houston, TX.

Qualifications

• 4+ years' experience with Air/Ocean Freight operations
• Strong customer service focus
• Process improvement experience; Six Sigma a plus
• Bachelor's degree preferred
• Working knowledge of TSA requirements preferred
• CargoWise (CW1) experience is a plus
• Strong communication and presentation skills

Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests - with KPI targets as agreed with Senior Strategic Account Pricing Lead
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams
• Support customer general inquiries should operations need support to find an answer or be delayed in response
• Support operations where needed, whilst prioritizing pricing
• Support with reports / QBRs where necessary
• Other tasks as assigned

Skills

Customer Service

Process Improvement

Six Sigma

MS Office

Communication & Presentation

Education

Bachelor's degree preferred

Tools

CargoWise (CW1)

Job description

DHL Global Forwarding is seeking a Pricing Specialist for our Houston operations, providing administrative and operational support to ensure cargo movements are efficient and effective. The role focuses on pricing leadership from inquiry through implementation with key account teams.

Ideal candidates have 4+ years in air/ocean freight operations, strong customer service, and proficiency in CargoWise CW1. TSA knowledge and MS Office skills are important. This role is based in Houston, TX.